patient-experience

When Our Hospital Patients Talk, We Listen

the MWHC Blog Team March 11, 2016

Patient Jill Pinch saw the notice online: MedStar Washington Hospital Center was asking former hospital patients to volunteer to help…

Central Line-Associated Bloodstream Infection (CLABSI) FREE

the MWHC Blog Team March 23, 2016

CLABSI Free – A Quality & Safety Milestone  This week, Unit 2G, a medical intensive care unit at MedStar Washington…

Latest Robotic Technology Brings New Benefits to Patients

the MWHC Blog Team October 13, 2016

When one of our patients is considering or about to undergo a surgical procedure at MedStar Washington Hospital Center, we…

3 experiences of hospital care and why we measure them

Shawn R. Smith, MBA, CPXP, Vice President & Chief Experience Officer October 19, 2018

We aim to enhance patient experiences at MedStar Washington Hospital Center (MWHC) through a trickle-down approach, from staff to patient….