Patient Stories

3 experiences of hospital care and why we measure them

by Shawn R. Smith, MBA, CPXP, Vice President & Chief Experience Officer
October 19, 2018

We aim to enhance patient experiences at MedStar Washington Hospital Center (MWHC) through a trickle-down approach, from staff to patient….

Say what?!? Cochlear implant restores hearing in 90-year-old grandmother

by the MWHC Blog Team
May 10, 2018

Because of her profound hearing loss, Edna Whitted would pass notes back and forth in church with her granddaughter in…

Tug boat captain recovers from an 18-month ordeal fighting near fatal burn injuries

by the MWHC Blog Team
April 16, 2018

Tug boat captain Jeff Davis spent 40 years shepherding large ships safely through treacherous waters along every U.S. coast. But…

Cherrell’s story: My colonoscopy confession

by Cherrell Freeman-Davis, practice administrator, Gastroenterology
March 12, 2018

My friend was in her mid-50s and, like me, she worked in health care. She was a busy mom and…

A Jewish Hospital Chaplain’s Christmas

by David Balto, Volunteer Chaplain, Department of Spiritual Care
January 02, 2018

I am a Chaplain at MedStar Washington Hospital Center, the largest hospital in the nation’s capital. It is my third…

Living a pain-free lifestyle after double knee replacement surgery

by the MWHC Blog Team
December 20, 2017

This Christmas will be extra-special for Barbara Lott. For the first time in several years, the 68-year-old Washington, D.C., resident…