Patient Stories
3 experiences of hospital care and why we measure them
We aim to enhance patient experiences at MedStar Washington Hospital Center (MWHC) through a trickle-down approach, from staff to patient….
Say what?!? Cochlear implant restores hearing in 90-year-old grandmother
Because of her profound hearing loss, Edna Whitted would pass notes back and forth in church with her granddaughter in…
Tug boat captain recovers from an 18-month ordeal fighting near fatal burn injuries
Tug boat captain Jeff Davis spent 40 years shepherding large ships safely through treacherous waters along every U.S. coast. But…
Cherrell’s story: My colonoscopy confession
My friend was in her mid-50s and, like me, she worked in health care. She was a busy mom and…
A Jewish Hospital Chaplain’s Christmas
I am a Chaplain at MedStar Washington Hospital Center, the largest hospital in the nation’s capital. It is my third…
Living a pain-free lifestyle after double knee replacement surgery
This Christmas will be extra-special for Barbara Lott. For the first time in several years, the 68-year-old Washington, D.C., resident…